Terms and Conditions

Welcome to our website (www.regalindiatours.com). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern “Regal Vacations” relationship with you in relation to this website. The term Regal Vacations refers to the owner of the website whose registered office is 10/63, Swarna Path, Mansarovar, Jaipur, India. . The term you refer to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without marvelous journeys & safaries prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

LIABILITY, LIMITS ON LIABILITY AND COMPENSATION

 

Regal Vacations is not responsible for and has no liability for the acts or omissions of persons who are not acting as its employees or suppliers. Regal Vacations accepts responsibility, subject as limited by these booking conditions, for supplying to you all holiday services booked by you, even though Regal Vacations will have engaged independent suppliers to provide certain of these services Regal Vacations will have no liability to pay compensation to you for any failure to properly perform the holiday contract, where the failure is attributable to you. Examples would be that any member of your party is unable to travel for medical reasons, or fails to take his/her passport with him/her or a passport which meets the requirements of the country(ies) of the holiday (some countries require you to have at least 6 months validity on your passport from the date on which you leave that country), or to get a required visa or health certificate, or to check in early enough to catch the flight or to turn up in time for an excursion/activity for whatever reason, or mislays or loses holiday documentation, or is reasonably excluded by a supplier because of misconduct or medical reasons, or is not provided with a holiday service because of an error in the information given by you.

Regal Vacations will have no liability to pay compensation to you for any failure to properly perform the holiday contract, where the failure is:

• attributable to a third party unconnected with the provision of the holiday services, and which was unforeseeable or unavoidable
• due to unusual and unforeseeable circumstances beyond Regal Vacations control, the consequences of which could not have been avoided even if all due care had been exercised
• due to an event which Regal Vacations, even with all due care, could not foresee or forestall.

We assume no responsibility for any loss, damage to baggage, property or for injury illness or death or for any damages or claims however so caused arising directly or indirectly from war, riot, civil strife, industrial dispute, terrorist activity, actions of governments or other state bodies, unavoidable technical problems with transport, , machinery or equipment, delays, power failure, natural or nuclear disaster, avalanche, fire, adverse weather conditions or levels of water in rivers, accidents, force major, Acts of God.
Where Regal Vacations is required to pay you compensation, whether as provided in these booking terms or otherwise, Regal Vacations will pay 50 USD per person. Regal Vacations may in appropriate circumstances increase the sum but Regal Vacations liability to pay compensation shall be limited in all circumstances to the lesser of a maximum of three times the price of the holiday.

 

PASSPORTS AND VISAS

You must ensure that Your passport and travel documentation is in order and that You have obtained the necessary visa and all other requirements for your Travel Arrangements. Should You require assistance on this matter We will be pleased to make recommendations. We will not be held responsible for you traveling without the correct travel documents.

INTERNATIONAL AND DOMESTIC AIR BOOKINGS

Reconfirmation of flight bookings is your responsibility. As travel arrangements may be booked to connect with international and domestic air flights it is you or the travelers responsibility to keep us updated as to flight times and numbers.

VACCINATIONS

We strongly advise you and everyone traveling in your party to check with their own medical advisers at least a month before travel on recommended vaccines and the possible need for malaria tablets.

TRAVEL INSURANCE

It is a condition of booking that you and everyone in your party are adequately insured for the full duration of the holiday in respect of illness, injury, death, loss of baggage and personal items, cancellation and curtailment. The choice of insurer is the sole discretion of you. In signing the Booking Form you confirm to us that you either have or will have procured such insurance before the commencement of your travel arrangements.

 

COMPLAINTS

If you have a complaint about your holiday then you should immediately contact Regal Vacations representative, even while on holiday. It is unreasonable to take no action while you are on holiday, then complain afterwards. If Regal Vacations representative cannot solve your problem before you return home then you should contact Regal Vacations within 28 days of returning home. If you do not complain within that period then this may affect Regal Vacations ability to investigate your complaint and may impact on the way that your complaint is dealt with.

 

LIABILITY, LIMITS ON LIABILITY AND COMPENSATION

Regal Vacations is not responsible for and has no liability for the acts or omissions of persons who are not acting as its employees or suppliers. Regal Vacations accepts responsibility, subject as limited by these booking conditions, for supplying to you all holiday services booked by you, even though Regal Vacations will have engaged independent suppliers to provide certain of these services. Regal Vacations will have no liability to pay compensation to you for any failure to properly perform the holiday contract, where the failure is attributable to you. Examples would be that any member of your party is unable to travel for medical reasons, or fails to take his/her passport with him/her or a passport which meets the requirements of the country(ies) of the holiday (some countries require you to have at least 6 months validity on your passport from the date on which you leave that country), or to get a required visa or health certificate, or to check in early enough to catch the flight or to turn up in time for an excursion/activity for whatever reason, or mislays or loses holiday documentation, or is reasonably excluded by a supplier because of misconduct or medical reasons, or is not provided with a holiday service because of an error in the information given by you.

Regal Vacations will have no liability to pay compensation to you for any failure to properly perform the holiday contract, where the failure is:

• attributable to a third party unconnected with the provision of the holiday services, and which was unforeseeable or unavoidable
• due to unusual and unforeseeable circumstances beyond Regal Vacations control, the consequences of which could not have been avoided even if all due care had been exercised
• Due to an event which Marvelous Regal Vacations, even with all due care, could not foresee or forestall.

We assume no responsibility for any loss, damage to baggage, property or for injury illness or death or for any damages or claims however so caused arising directly or indirectly from war, riot, civil strife, industrial dispute, terrorist activity, actions of governments or other state bodies, unavoidable technical problems with transport, , machinery or equipment, delays, power failure, natural or nuclear disaster, avalanche, fire, adverse weather conditions or levels of water in rivers, accidents, force major, Acts of God.
Where Regal Vacations is required to pay you compensation, whether as provided in these booking terms or otherwise, Regal Vacations will pay 50 USD per person. Regal Vacations may in appropriate circumstances increase the sum but Regal Vacations  liability to pay compensation shall be limited in all circumstances to the lesser of a maximum of three times the price of the holiday.

 

PASSPORTS AND VISAS

You must ensure that your passport and travel documentation is in order and that you have obtained the necessary visa and all other requirements for your Travel Arrangements. Should you require assistance on this matter we will be pleased to make recommendations. We will not be held responsible for you traveling without the correct travel documents.

 

INTERNATIONAL AND DOMESTIC AIR BOOKINGS

Reconfirmation of flight bookings is your responsibility. As travel arrangements may be booked to connect with international and domestic air flights it is you or the travelers responsibility to keep us updated as to flight times and numbers.

VACCINATIONS

We strongly advise you and everyone traveling in your party to check with their own medical advisers at least a month before travel on recommended vaccines and the possible need for malaria tablets.

TRAVEL INSURANCE

It is a condition of booking that you and everyone in your party are adequately insured for the full duration of the holiday in respect of illness, injury, death, loss of baggage and personal items, cancellation and curtailment. The choice of insurer is the sole discretion of you. In signing the Booking Form you confirm to us that you either have or will have procured such insurance before the commencement of your travel arrangements.

COMPLAINTS

If you have a complaint about your holiday then you should immediately contact Regal Vacations representative, even while on holiday. It is unreasonable to take no action while you are on holiday and then complain afterwards. If Regal Vacations representative cannot solve your problem before you return home then you should contact Regal Vacations within 28 days of returning home. If you do not complain within that period then this may affect Regal Vacations ability to investigate your complaint and may impact on the way that your complaint is dealt with.

“We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.